This Privacy Policy explains how GrowthHub (“GrowthHub”, “we”, “us”), a GlobalyHub company based at Gyakarba Marg, Kumaripati, Lalitpur, Nepal, handles personal information when you visit growthhubnp.com, request a free audit, or work with us. We aim to follow the Individual Privacy Act, 2075 (2018) of Nepal and good international practice.
Information we collect
- Information you give us: when you submit the free audit form: your name, email, phone/WhatsApp number, role, business name, industry, city, website and social media links, business size, the challenges and goals you describe, services of interest, budget range, timeline and any notes.
- Messages: anything you send us by email, WhatsApp or social media.
- Client materials: if you become a client, the photos, logos, product details and account access you share so we can deliver our services.
- Technical data: our hosting provider (Cloudflare) processes standard request data such as IP address, browser type and pages requested to deliver and protect the site. For the audit form we store a one-way, salted hash of your IP address (not the IP itself) to prevent spam.
How we use it
- To prepare your free audit and contact you about it.
- To provide, plan and improve the services you ask for.
- To reply to questions and send information you request.
- To keep the site secure and prevent abuse.
- To meet legal, tax and accounting obligations.
We do not sell your personal information, and we do not use it for unrelated marketing without your permission.
AI tools
We use AI tools to help create content. When we work on your account, we only put in the business information needed for the task, and a person reviews every piece before it’s published. We do not put audit-form personal details into public AI tools.
Where your information is stored
Audit form submissions are stored in a secure Cloudflare D1 database. Cloudflare may process data in data centres outside Nepal. Access is limited to authorised GrowthHub staff.
How long we keep it
We keep audit requests for up to 24 months unless you become a client, and client records for as long as needed to provide our services and meet legal obligations. You can ask us to delete your information sooner.
Sharing
We share information only with service providers that help us run GrowthHub (such as hosting and communication tools), with platforms when you ask us to run ads or manage pages on your behalf, or when required by law.
Your rights
You may ask to see, correct or delete the personal information we hold about you, or withdraw consent to being contacted. Email hello@growthhubnp.com and we will respond within a reasonable time.
Children
Our services are for businesses. We do not knowingly collect personal information from children through this site.
Changes
We may update this policy. The “last updated” date above shows the latest version.
Contact
GrowthHub, Gyakarba Marg, Kumaripati, Lalitpur, Nepal. Email: hello@growthhubnp.com.